Archived seat billing
Retention without punishment.
When a user leaves your client's organisation or a mailbox is no longer actively backed up, their seat transitions to Archived status. Historical backup data is retained for compliance and legal hold purposes.
50%
Archived rate
Half the active per-seat price across all tiers.
No add-ons
No add-on billing
Archived seats excluded from Threat Protection, ML Detection, etc.
Peak-based
Peak billing
Billed on the highest seat count (active + archived) during the period.
Archived billing continues for the duration of the configured retention period or until all data for the archived seat is destroyed, whichever is later. Seats under active legal hold remain at the archived rate indefinitely until the hold is released and data is destroyed.